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Big Touch Screen TV

GNAI TV

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We're Here to Help

Find answers to common questions, explore troubleshooting guides, or contact our support team.

Quick Help

🎬

Getting Started

Learn how to explore channels and find content

Read Guide →
💳

Subscription Help

Questions about plans, billing, and upgrades

View Plans →

Accessibility

Configure settings for your viewing needs

🎤

Voice Control

How to use optional voice navigation

Learn More →

Getting Started with GNAI TV

1 Explore Free Content

Start by watching the free Automation News Channel available 24/7 on the homepage. No subscription required!

Go to Automation News →

2 Browse All Channels

Visit our Channels page to explore all 30+ specialized channels. You can preview content, read descriptions, and learn about each channel's focus.

Explore Channels →

3 Subscribe for Full Access

Ready for unlimited access? GNAI TV Global Pass gives you access to all channels for just $5/year. Students get 50% off!

View Membership Plans →

4 Customize Your Experience

Use accessibility settings to adjust text size, enable high contrast, or reduce motion. Find the settings that work best for you.

Adjust Settings →

Voice Control (Optional)

How Voice Control Works

On the Automation News page and other video players, you'll see an optional "Voice" button. Clicking it opens a consent panel explaining how voice control works.

What happens when you click "Voice":

  1. A consent panel appears explaining the feature
  2. You can read how your browser handles microphone data
  3. Only if you click "Accept" does your browser ask for microphone permission
  4. You're always in control—microphone access is optional

🔒 Safety: We don't collect or store voice data. Your browser's speech recognition service (if available) handles the processing. Never speak sensitive information like passwords or credit card numbers.

Technical Support

📱 Device Compatibility

GNAI TV works on:

  • iPhone & iPad (iOS 13+)
  • Android phones & tablets
  • Windows & Mac computers
  • Smart TVs and streaming devices

🌐 Browser Support

Recommended browsers:

  • Chrome / Edge (latest)
  • Safari (iOS 13+)
  • Firefox (latest)
  • Samsung Internet

Common Issues & Solutions

Videos won't play

Try refreshing the page or clearing your browser cache. Make sure you have a stable internet connection. Check the channel status on the Trust & Verification page.

Voice control not working

Some browsers require HTTPS (secure connection). Make sure you've granted microphone permission and that your device's microphone is working.

Text is too small/large

Click the accessibility button (bottom right) and adjust the text size slider. Changes are saved automatically.

Still Need Help?

Ameba, our demo support assistant, is available in the bottom right corner. For other inquiries, contact us directly.

Email Support

hello@gnai.tv

We typically respond to inquiries within 24 hours.

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