Find answers to common questions, explore troubleshooting guides, or contact our support team.
Configure settings for your viewing needs
Start by watching the free Automation News Channel available 24/7 on the homepage. No subscription required!
Go to Automation News →Visit our Channels page to explore all 30+ specialized channels. You can preview content, read descriptions, and learn about each channel's focus.
Explore Channels →Ready for unlimited access? GNAI TV Global Pass gives you access to all channels for just $5/year. Students get 50% off!
View Membership Plans →Use accessibility settings to adjust text size, enable high contrast, or reduce motion. Find the settings that work best for you.
Adjust Settings →On the Automation News page and other video players, you'll see an optional "Voice" button. Clicking it opens a consent panel explaining how voice control works.
What happens when you click "Voice":
🔒 Safety: We don't collect or store voice data. Your browser's speech recognition service (if available) handles the processing. Never speak sensitive information like passwords or credit card numbers.
GNAI TV works on:
Recommended browsers:
Videos won't play
Try refreshing the page or clearing your browser cache. Make sure you have a stable internet connection. Check the channel status on the Trust & Verification page.
Voice control not working
Some browsers require HTTPS (secure connection). Make sure you've granted microphone permission and that your device's microphone is working.
Text is too small/large
Click the accessibility button (bottom right) and adjust the text size slider. Changes are saved automatically.
Ameba, our demo support assistant, is available in the bottom right corner. For other inquiries, contact us directly.
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